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Contact Us

Phone

+27 (0) 69 059 2690

WhatsApp

+27 (0) 69 059 2690

Onboarding Steps

1. Start the Conversation

Call, email, or WhatsApp us for a free, no-obligation discussion. We’ll listen, answer your questions, and outline the next steps clearly.​

2. In-Home Assessment​

We visit your home to understand your routines, environment, and specific care needs. This allows us to recommend the right support.​

3. Personalised Care Plan​

We create a tailored plan covering daily routines, medication support, and individual preferences. Every detail is designed around comfort, dignity, and safety.​

4. Care Assistant Matching​

We carefully match you with a qualified carer based on skills, experience, and personality fit. Consistency and compatibility are key to building trust.​

5. Care Begins​​

Compassionate, reliable care starts in the comfort of your home. Our focus remains on dignity, safety, and peace of mind for the whole family.​

In-Home Booking

Fill in the form and download our brochure.

One of out team will get in touch with you. 

Name
Please indicate which services you require

Frequently Asked Questions

Evercare caregivers are trained, compassionate care assistants who provide non-medical support in the comfort of your home. They are carefully selected for their professionalism, reliability, and genuine passion for caring for others.

Yes. Our caregivers have relevant training and practical experience in home-based care. Many have supported individuals living with conditions such as dementia, Parkinson’s disease, stroke recovery, and age-related needs.

Absolutely. Every caregiver goes through a thorough screening process, which includes interviews, reference checks, and background verification to ensure they meet Evercare’s standards of safety, integrity, and professionalism.

We prioritise continuity of care. Wherever possible, clients are matched with the same two caregivers so they can build trust, comfort, and meaningful relationships over time.

We match caregivers based on care needs, personality, experience, and preferences. This helps ensure a comfortable and supportive relationship for both the client and their family.

Yes. The clients comfort is important to evercare. If for any reason you feel the match is not the right fit, we will work with you to arrange a suitable alternative.

Caregivers can provide reminders and support to help clients take medication as prescribed. However, they do not administer medical treatment. Any medical care remains the responsibility of licensed healthcare professionals.

Yes. Evercare offers flexible care options, including sleepover care, extended hours, and 24-hour support depending on the client’s needs.

Yes. Caregivers keep notes and provide regular updates so families stay informed about routines, wellbeing, and any changes in condition.

Our services are flexible. Care plans are reviewed and adjusted as needs evolve to ensure the right level of support is always in place.

Yes. Our team maintains ongoing communication and oversight to ensure consistent, high-quality care and to support both clients and caregivers.

No. Evercare provides non-medical home-based care. Medical treatment, diagnosis, and clinical procedures must be handled by licensed healthcare professionals.